H

Help Scout

Customer support that feels like email

#2811in Productivity

–In stores

Description

Shared inbox + knowledge base + chat. The UX is intentionally email-like, so customers don't feel like they're talking to a "ticket".

Apps people often open alongside Help Scout.

Slack

Where work happens

4.6

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Notion

Your wiki, docs & projects

4.7

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Miro

The collaborative whiteboard

4.7

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Loom

Async video messaging

4.6

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Linear

The issue tracker you'll enjoy using

4.8

Editor's ChoiceLaunch

F

Flowise

Build AI agents visually, an open source agentic systems development platform

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What is Help Scout?

Shared inbox + knowledge base + chat. The UX is intentionally email-like, so customers don't feel like they're talking to a "ticket".

Do I need to download Help Scout?

No. Help Scout runs in your browser at helpscout.com, so there's nothing to install.

What are the best Help Scout alternatives?

Popular alternatives to Help Scout include Slack, Notion and Miro. See all Help Scout alternatives