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Description
HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.…
Highlights
- Customization
- Self-service Portal
- Knowledge Base
- Reporting
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Helpspot FAQ
What is Helpspot?
HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.
Do I need to download Helpspot?
No. Helpspot runs in your browser at helpspot.com, so there's nothing to install.
What can you do with Helpspot?
Main features: Customization, Self-service Portal, Knowledge Base, Reporting.
What are the best Helpspot alternatives?
Popular alternatives to Helpspot include LiveAgent, Kayako and SupportBee. See all Helpspot alternatives








