Description
SLA Buddy is an internal tool heavily used within Supabase that got an OpenSource spin-off. It works by enforcing the SLA preemptively with set rules within Slack Channels, helping your support team be aware of SLA deadlines and pushing them to meet them. The tool was open sourced and has integrations ready for Zendesk and Freshdesk and instructions to set up Grafana Oncall.…
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SlaBuddy FAQ
What is SlaBuddy?
SLA Buddy is an internal tool heavily used within Supabase that got an OpenSource spin-off. It works by enforcing the SLA preemptively with set rules within Slack Channels, helping your support team be aware of SLA deadlines and pushing them to meet them. The tool was open sourced and has integrations ready for Zendesk and Freshdesk and instructions to set up Grafana Oncall.
Is SlaBuddy free?
Yes. SlaBuddy is free to use.
Do I need to download SlaBuddy?
No. SlaBuddy runs in your browser at slabuddy.com, so there's nothing to install.
What are the best SlaBuddy alternatives?
Popular alternatives to SlaBuddy include OneDev, Databasus and HeidiSQL. See all SlaBuddy alternatives