Description
eol-message is a skill for writing an end-of-life announcement when a product, feature or plan is being retired. It sizes the message to the blast radius of the change, from a brief notice to a full phased communication, and it covers the rationale, the customer impact, the transition support and the path forward. The stated goal is to keep customer trust through a difficult transition, and the skill argues that showing care and giving a clear path reduces churn. It handles the hard case of retiring something that has no replacement. Example requests include sunsetting a legacy module that affects hundreds of accounts in December, or discontinuing a hardware line with service contracts and channel partners. You give the product or feature being retired as the argument. The skill estimates 20 to 40 minutes, and it belongs to the EOL transition theme of the product-manager-skills repository on GitHub.…
Highlights
- Message sized to the change, from brief notice to phased comms
- Rationale and customer impact
- Transition support and next steps
- Handles retirements with no replacement
- Estimated 20 to 40 minutes
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deanpeters/eol-message FAQ
What does the skill write?
An end-of-life announcement covering the rationale, customer impact, transition support and next steps.
Does the length vary?
Yes. The skill sizes the message to the change, from a short notice to a full phased communication.
What if there is no replacement?
The skill names this as a hard case and has guidance for it.
What input does it need?
The product, feature or plan being retired, given as the argument.
How long does it take?
The skill estimates 20 to 40 minutes.
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