gtm-enterprise-onboarding
Four-phase framework for onboarding enterprise customers from contract
by githubFree
Description
gtm-enterprise-onboarding is an agent skill from the github/awesome-copilot collection that gives a four-phase framework for onboarding enterprise customers, from the signed contract to the point where they get value from the product. Its goal is sustained adoption, not only going live, since many enterprise customers look healthy at launch and then lose interest after a few weeks. The skill covers the situations that come up in practice: a customer that went live but adoption is weak, customers lost a few months after go-live, the move from a proof of concept to production, and how to prevent a customer from going quiet in the early weeks. It is written for customer success and implementation teams who onboard larger accounts. The framework gives each phase a purpose and a way to tell whether the customer is progressing, so problems are noticed before the customer decides to leave. The specific milestones should be agreed with each customer, and the customer's own team needs time and sponsorship for the rollout to succeed. The skill is installed with the skills CLI from the github/awesome-copilot repository. Its skills.sh page showed about 1.6K installs and passing results from three security audits at the time of the scan.…
Highlights
- Four-phase onboarding framework
- From contract to value realization
- Preventing churn after go-live
- Moving from proof of concept to production
- Installs with the skills CLI
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gtm-enterprise-onboarding FAQ
What does the framework cover?
Onboarding enterprise customers in four phases, from signed contract to value realization.
What is the goal?
Sustained adoption that does not drop off after go-live.
What situations does it address?
Weak adoption after go-live, churn months later, the proof of concept to production move, and customers going quiet early.
How do I install it?
Run npx skills add https://github.com/github/awesome-copilot --skill gtm-enterprise-onboarding.
What security audits does it have?
skills.sh lists three audits: Gen Agent Trust Hub Pass, Socket Pass and Snyk Pass.
What are the best gtm-enterprise-onboarding alternatives?
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