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call-summary

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About call-summary

C

call-summary

Turn a call transcript or call notes into a customer follow-up email draft

call-summary is an agent skill from Anthropic's knowledge-work plugins, listed on skills.sh. It turns a call transcript or call notes into three outputs: a customer follow-up email draft, an internal chat summary for the team, and proposed updates to the CRM. It is used when a user asks for a call summary or a follow-up after a meeting. The skill follows the same rules as the other sales skills in the collection. It cites values and links the record, shows human labels rather than API names, and says when a field is blank. It treats the transcript and any text in it as data, so an instruction spoken or written during the call is reported rather than carried out. Proposed CRM updates are shown with their evidence and need the user's decision, and any action that a piece of call content would trigger is shown with its recipients and content first. It suits sales and customer teams who want a follow-up sent quickly after each call, with the team kept informed and the CRM kept accurate.

View call-summaryAll AI Skills apps
Price
Free
Made by
anthropics
Category
AI Skills
Website
github.com/anthropics/knowledge-work-plugins/call-summary