deanpeters/discovery-interview-prep
Plan customer interviews using Mom Test style based on research goals
by deanpetersFree
Description
discovery-interview-prep is an interactive skill that helps you plan customer discovery interviews before you talk to anyone. It asks adaptive questions about the research goal, the customer segment, your constraints and the method, then helps you design an interview plan, write targeted questions, and avoid common biases such as confirmation bias. It is built for teams with limited access to customers, so the plan gets the most learning from the few conversations available. Example uses include interviewing five enterprise customers about recent churn, validating a product idea with a two-week deadline and only cold outreach, and understanding why users are not activating a core feature. You give the research goal as the argument. The skill estimates 15 to 20 minutes, and it sits in the discovery and research theme of the product-manager-skills repository on GitHub.…
Highlights
- Plans interviews around goal, segment, constraints and method
- Targeted questions
- Helps avoid confirmation bias
- Built for limited customer access
- Estimated 15 to 20 minutes
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deanpeters/discovery-interview-prep FAQ
What does the skill plan?
An interview plan built from the research goal, the customer segment, your constraints and the method.
Which biases does it help avoid?
The skill names confirmation bias and surface-level feedback as the risks to avoid.
What if I have few customers to talk to?
The skill is built for limited customer access and aims to get the most learning from each conversation.
What situations is it for?
Problem validation, churn research and testing new product ideas.
How long does it take?
The skill estimates 15 to 20 minutes.
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