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customer-escalation

Open source alternatives to customer-escalation

24 open source AI Skills apps to use instead, best rated first.

Top picks

  1. G

    github-ops

    Get

    github-ops is an agent skill from the ECC collection by affaan-m, listed on skills.sh. It manages a GitHub repository with a focus on community health, CI reliability and the experience of contributors. It covers triaging issues by classify

    Open source

  2. O

    opensource-pipeline

    Get

    opensource-pipeline is an agent skill from the ECC collection by affaan-m, listed on skills.sh. It prepares a private project for safe public release through a three-stage pipeline. The fork stage strips secrets from a copy. The sanitise st

    Open source

  3. A

    andrej-karpathy-skills

    Get

    andrej-karpathy-skills is a single CLAUDE.md file from the multica-ai project that is meant to improve how Claude Code behaves on coding tasks. It is derived from Andrej Karpathy's public observations about LLM coding pitfalls. The file dis

    Open source

  4. M

    microsoft/markitdown

    Get

    markitdown-mcp is the MCP server package for MarkItDown, Microsoft's tool for converting many file formats to Markdown for language models. It is a lightweight server that runs over stdio, Streamable HTTP or SSE, and exposes one tool, conve

    Open source

  5. O

    od-contribute

    Get

    od-contribute is an agent skill in the OpenDesign project that provides a guided, one-click contribution flow to the OpenDesign repository, written so that people without a coding background can send a real pull request. It is locked to the

    Open source

  6. G

    github-deep-research

    Get

    github-deep-research is an agent skill from the DeerFlow project that researches a single GitHub repository in several rounds and writes a report in Markdown. It is for requests that need more than a README summary, such as a comprehensive

    Open source

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About customer-escalation

C

customer-escalation

Package an escalation for engineering, product, or leadership with full context

customer-escalation is a command from Anthropic's knowledge-work plugins, listed on skills.sh. It packages a support issue into a structured escalation brief for engineering, product or leadership. It is used when a bug needs attention beyond normal support, when several customers report the same problem, or when a customer is at risk of leaving. The command takes an issue description and optionally the customer or account name. The brief gathers context, sets out the reproduction steps, assesses the business impact and identifies the right escalation target. Examples on the page include intermittent 500 errors on an API for one customer, missing rows in a data export reported by several customers, a single sign-on loop affecting every enterprise customer, and a customer threatening to leave over a missing audit log feature. It suits support leads who need engineering to act on a problem and want the brief to contain everything they need in one place.

View customer-escalationAll AI Skills apps
Price
Free
Made by
anthropics
Category
AI Skills
Website
github.com/anthropics/knowledge-work-plugins/customer-escalation